[hidden]{display:none!important}
.public-site.service-page .page-hero{padding:40px 0}.public-site.service-page .page-hero h1{font-size:clamp(32px,3.4vw,46px);margin:12px 0 14px}.public-site.service-page .page-hero p{max-width:1000px;margin:0;font-size:19px}.public-site.service-page section{padding-top:42px}.public-site.service-page .service-intro h2{font-size:30px}.public-site.service-page .floating-contact{display:none}
.service-intro{display:flex;justify-content:space-between;align-items:center;gap:32px;margin-bottom:40px}.service-intro p{color:var(--muted);max-width:750px;margin:0}.service-call{flex-shrink:0;padding:20px 24px;background:#edf5fa;border:1px solid #d5e7f0;border-radius:14px}.service-call span{display:block;font-size:14px;color:var(--muted)}.service-call strong{font-size:23px;color:var(--blue)}
.service-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:36px;align-items:start}.service-layout>div{min-width:0}.service-progress{list-style:none;padding:0;margin:0 0 24px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.service-progress li{display:flex;align-items:center;gap:10px;font-size:15px;color:#607786;border-bottom:3px solid #e0e8ef;padding:0 0 14px}.service-progress li>span{display:grid;place-items:center;width:32px;height:32px;background:#edf3f7;border-radius:50%;flex-shrink:0}.service-progress .current{color:#087fba;border-color:#087fba;font-weight:600}.service-progress .current>span,.service-progress .complete>span{background:#087fba;color:white}.service-progress .complete{border-color:#92c8df}
.public-site .service-form{padding:36px;box-shadow:0 12px 40px #092d4707;border-radius:20px}.service-form fieldset{border:0;padding:0;margin:0;min-width:0}.service-form legend{font-size:28px;line-height:1.5;font-weight:600;color:var(--navy);width:100%;scroll-margin-top:140px}.step-description{font-size:16px;line-height:1.9;color:var(--muted);margin:14px 0 26px}.service-options{display:grid;grid-template-columns:1fr 1fr;gap:16px}.public-site .service-option{position:relative;border:1px solid #d6e4ed;border-radius:14px;padding:24px 20px;display:flex;gap:14px;align-items:flex-start;cursor:pointer;margin:0;transition:background .2s,border-color .2s}.service-option:has(input:checked){border:2px solid #087fba;padding:23px 19px;background:#edf7fc}.service-option:has(input:focus-visible){outline:3px solid #c19137;outline-offset:3px}.service-option>input{position:absolute;opacity:0;width:1px;height:1px}.option-icon{width:36px;height:36px;flex-shrink:0;display:grid;place-items:center;border-radius:10px;color:#087fba;background:#e9f3fa;font-size:25px}.service-option strong{display:block;font-size:18px;line-height:1.6;padding-right:10px}.service-option small{display:block;color:var(--muted);font-size:15px;line-height:1.8;margin-top:8px}.option-check{position:absolute;right:10px;top:8px;color:#087fba;visibility:hidden}.service-option:has(input:checked) .option-check{visibility:visible}.form-actions{display:flex;justify-content:space-between;flex-wrap:wrap;gap:14px;margin-top:30px}.service-form [data-step="0"] .form-actions{justify-content:flex-end}.service-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.public-site .service-fields label{margin:0;font-size:16px}.service-fields small{display:block;font-size:14px;color:var(--muted);margin-top:8px}.field-full{grid-column:1/-1}.public-site .service-form input,.public-site .service-form select,.public-site .service-form textarea{border-radius:8px;background:#fbfdfe;padding:12px 14px}.public-site .service-form h3{font-size:21px;margin:32px 0 20px;border-top:1px solid #e0e9ef;padding-top:24px}.service-form textarea[rows="3"]{min-height:100px}.service-upload{margin-top:28px;padding:24px;border-radius:12px;border:1px dashed #9bbfd4;background:#f5f9fc}.service-upload label>span{display:block;font-size:14px;color:var(--muted);margin-top:6px}.service-upload input{max-width:100%;font-size:15px!important}.service-upload ul{padding-left:20px;font-size:14px;overflow-wrap:anywhere}.service-honeypot{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.service-review{margin:24px 0;display:grid;grid-template-columns:150px minmax(0,1fr);border-top:1px solid #dce7ef}.service-review dt,.service-review dd{border-bottom:1px solid #e0e9ef;padding:12px 0;font-size:17px;line-height:1.8}.service-review dt{color:var(--muted);font-size:15px}.service-review dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.public-site .service-consent{display:flex;gap:14px;align-items:flex-start;font-size:16px;margin-top:26px}.public-site .service-consent input{width:22px;height:22px;flex-shrink:0;margin:5px 0 0;accent-color:#087fba}.service-help{display:grid;gap:20px}.help-card{background:#edf5fa;border:1px solid #dce8ef;border-radius:16px;padding:26px}.help-card h3{font-size:21px;margin:10px 0 18px}.help-card ol{padding-left:23px;margin-bottom:0}.help-card li{padding:0 0 20px 6px;color:#087fba;font-size:16px}.help-card li:last-child{padding-bottom:0}.help-card li strong{display:block;color:var(--navy)}.help-card li span{display:block;color:var(--muted);font-size:15px;margin-top:7px;line-height:1.8}.help-card p{font-size:15px;color:var(--muted)}.help-contact{background:#123b57;color:#fff;border:0}.help-contact h3{color:#fff}.help-contact a{display:block;overflow-wrap:anywhere;margin:12px 0;font-size:17px}.help-contact p{color:#c5dce8}#service-error{background:#fff4f2;border:1px solid #edc8bf;padding:18px;border-radius:10px;color:#9f3323;font-size:16px}.service-receipt{background:#fff;border:1px solid #cce1ed;border-radius:20px;padding:44px;scroll-margin-top:130px}.receipt-icon{display:grid;place-items:center;width:64px;height:64px;border-radius:50%;background:#e8f4f9;color:#087fba;font-size:32px;margin-bottom:24px}#service-reference{display:block;background:#edf5fa;padding:20px;border-radius:10px;font-size:23px;letter-spacing:.8px;overflow-wrap:anywhere}.service-receipt p{font-size:17px}.service-receipt .form-actions{justify-content:flex-start}
/* Staff service desk */
.service-desk{background:#f2f6fa;font-size:17px}.desk-wrap{width:min(1400px,calc(100% - 48px));margin:32px auto 80px}.desk-header{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:24px}.desk-header h1{font-size:32px;margin:8px 0}.desk-header p{margin:0;color:var(--muted)}.desk-header a{font-size:16px;color:var(--blue)}.desk-header .actions{margin:0}.desk-filters{display:flex;gap:20px;align-items:end;padding:24px;background:#fff;border:1px solid #dce7ed;border-radius:16px;margin-bottom:24px}.desk-filters label{font-size:16px;flex:1}.desk-filters label input,.desk-filters label select{font-size:17px}.desk-board{display:grid;grid-template-columns:340px minmax(0,1fr);gap:24px}.desk-list{display:grid;gap:12px;align-content:start}.desk-ticket{background:#fff;border:1px solid #d6e3ec;border-radius:12px;text-align:left;padding:20px;color:var(--ink);cursor:pointer;overflow-wrap:anywhere}.desk-ticket.selected{border:2px solid #087fba;padding:19px;background:#edf6fc}.desk-ticket strong,.desk-ticket small{display:block}.desk-ticket strong{font-size:18px;margin:8px 0}.desk-ticket small{font-size:14px;line-height:1.8;color:var(--muted)}.desk-badge{display:inline-block;font-size:13px;border-radius:30px;padding:3px 10px;background:#e6f0f8;color:#165b85}.desk-detail{background:#fff;border:1px solid #dce7ed;border-radius:16px;padding:32px;min-width:0}.desk-detail h2{font-size:26px;overflow-wrap:anywhere}.desk-detail form{padding:0;border:0;box-shadow:none}.desk-detail label{font-size:16px;margin:0}.desk-detail textarea,.desk-detail select,.desk-detail input{font-size:17px}.desk-detail .service-fields{margin:24px 0}.desk-detail .service-review{grid-template-columns:170px minmax(0,1fr)}.desk-photos{display:flex;flex-wrap:wrap;gap:12px}.desk-photos a{display:block}.desk-photos img{width:130px;height:110px;object-fit:cover;border:1px solid #dce7ed;border-radius:10px}.desk-history{padding-left:22px}.desk-history li{padding:10px 0;border-bottom:1px solid #e1e9ef;font-size:15px;white-space:pre-wrap;overflow-wrap:anywhere}.desk-history small{display:block;color:var(--muted);font-size:13px}.desk-pagination{display:flex;gap:14px;align-items:center;margin:20px 0}.desk-pagination button{cursor:pointer;padding:8px 14px;border-radius:6px;border:1px solid #cadce8;background:#fff}.desk-message{padding:15px 0;color:#185b83}.desk-error{color:#a02f25}.desk-empty{padding:30px;color:var(--muted)}.desk-top-link{position:relative}
@media(max-width:1100px){.service-layout{grid-template-columns:minmax(0,1fr) 250px;gap:24px}.service-options{grid-template-columns:1fr}.desk-board{grid-template-columns:280px minmax(0,1fr)}}
@media(max-width:800px){.service-intro{flex-direction:column;align-items:stretch}.service-call strong{font-size:22px}.service-layout{grid-template-columns:minmax(0,1fr)}.public-site .service-form{padding:24px}.service-form legend{font-size:25px}.service-fields{grid-template-columns:minmax(0,1fr)}.service-progress{gap:6px}.service-progress li{font-size:12px;gap:6px;flex-direction:column;align-items:start}.service-progress li>span{width:30px;height:30px}.service-help{grid-template-columns:1fr}.service-upload{padding:18px}.form-actions .btn{flex:1;font-size:16px;padding:12px 14px}.service-review{grid-template-columns:100px minmax(0,1fr);gap:0 12px}.service-review dt{font-size:14px}.service-review dd{font-size:16px}.service-receipt{padding:26px}#service-reference{font-size:19px;letter-spacing:0}.desk-wrap{width:calc(100% - 28px);margin:20px auto}.desk-header,.desk-filters{flex-direction:column;align-items:stretch}.desk-board{grid-template-columns:minmax(0,1fr)}.desk-list{max-height:480px;overflow:auto}.desk-detail{padding:22px}.desk-detail .service-review{grid-template-columns:100px minmax(0,1fr)}.desk-header h1{font-size:27px}.desk-detail h2{font-size:22px}}
@media print{.desk-header .actions,.desk-filters,.desk-list,.desk-pagination,.desk-detail form,.floating-contact{display:none}.desk-board{display:block}.desk-detail{border:0}.desk-wrap{width:100%}}